Frequently Asked Questions
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PriceMySeats provides independent ticket price checks and sourcing assistance to help buyers beat public resale prices before purchasing.
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No. PriceMySeats is not a public ticket marketplace.
We independently review the specific tickets you submit and determine whether better pricing or value is available through our sourcing network at the time of review. -
No. Submitting a request is free.
Payment is only requested if we find a better option and you decide to move forward with it.
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There is no cost to submit a request.
If you choose to move forward with an option we provide, PriceMySeats adds a service fee that is already built into the quote you receive. The price you see is the all-in total, with no additional fees added at checkout.
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Tickets are sourced through established ticketing partners and professional sellers.
Delivery is completed through official electronic transfer methods supported by the ticket issuer. -
Pricing reflects live market availability at the time options are provided. Ticket prices and availability can change if a request is delayed or if inventory sells out.
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There is no obligation to proceed. If the available options do not meet your expectations, you may decline and no payment is required.
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Tickets are delivered electronically via official transfer. Delivery timing depends on the event, ticket type, and seller policies. Some tickets are delivered immediately, while others may be delivered closer to the event date.
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Most concerts, sports, and live events can be sourced. Availability depends on the event and market conditions.
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Refunds and cancellations depend on the status of the tickets and the event.
If payment is made and the tickets cannot be secured as described, a full refund will be issued.
Once tickets are successfully secured and delivered, all sales are final. Refunds, cancellations, or exchanges are not available unless the event itself is canceled, postponed, or rescheduled, in which case the policies of the event organizer or ticket issuer apply.
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Reviews are often completed quickly when submitted during active hours. Response times may vary based on timing, event complexity, and market activity.